Lecture | Seminar

German Code by Susanne Kilian

German Code:

How to better understand German corporate culture

How can you make communication with Germans more fun and considerably more successful?

When doing business with Germans, the following questions often arise:

    • How can you gain trust and respect as a business partner?
    • How formal/informal should you be?
    • What are the expectations concerning timeliness and quality of work?
    • How do Germans approach project management, teamwork and hierarchies?
    • Why does small talk seem to make them uncomfortable?
    • Why are Germans so direct and to the point?

The German Code leads to smoother communication and more productive collaboration. It also provides revealing insights into how the mind understands language:

    • What causes misunderstandings?
    • Are they due to cultural differences or lack of language proficiency?
    • Which strategies are effective in defusing misunderstandings?
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Gain an eye-opening perspective on German and how culture affects the way you communicate.

Develop customized time- and money-saving communication strategies that contribute to mutual success!

Can be booked as lecture/presentation or seminar.

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VIDEO

Mastering misunderstandings globally

LECTURE AT THE INTERNATIONAL CLUB OF THE FOREIGN OFFICE, BERLIN


PRESS

“'Sorry' is a magic word” (Süddeutsche Zeitung Magazin)

READ MORE (in German)

ABOUT SUSANNE

“Understanding and being understood will give you a significant competitive advantage.”

As a UN interpreter, Susanne Kilian has studied and worked in Asia, the United States and Europe.
Throughout her career, she has observed the consequences of misunderstandings on a daily basis. Whilst working at the UN, she developed the concept of the German Code, which she now shares throughout the world of politics, media and industry.

Susanne’s customers include:

Condor Flugdienst, Deutsche Welle Funk & Fernsehen, Bonn & Berlin, ESPRIT, Hong Kong-Ratingen-Macao, interface!berlin-Multimediaverband, Berlin, German Olympic Sports Confederation Academy, Cologne, John Deere, agricultural machines, Mannheim, KPMG Deutschland, Frankfurt, The Wall Street Journal Europe, Frankfurt, etc.